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About Us Liberta Uk Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Liberta Uk Ltd
Roy Humphreys Ind est Office Block 5 Brome, Eye Suffolk IP23 8AW United Kingdom
Phone: 01379 870148
Fax: 01379 871593
Email: sales [at] libertauk [dot] com
902 8271 39
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Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. (please beware items ordered must be a multiple of case qty) After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We will contact you to confirm your order and arrange payment if you do not have an acount
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And Handling At "Liberta uk ltd" we do not have a minimum ordering level.
However all orders UNDER £350 (exe VAT) carry an additional £30 delivery fee. All orders over £350 (exe VAT) are free delivery
Some parts of scotland carry a surcharge,please contact us with your postcode, All ofshore, Northern Ireland & Republic please contact us for a price.
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| Delivery Schedule We try to have your goods delivered to you within 3 working days of your order.. |
Back Orders All out of stock items are clearly marked next to the item with the expected delivery date.
When we call you to confirm the order delivery of these items will be arranged.
olours of small cages (hamster/bird) are correct at time of going to print, However these are subject to change without warning (bases and pull out trays only) |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. |
Credit Card Security We accept payment by credit and debit card over the phone.
we currently use an online system provided by HSBC. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01379 870148 (International +44 01379 870148) or fax us on 01379 871593 or write to us at Roy Humphreys Ind est Office Block 5 Brome, Eye Suffolk IP23 8AW United Kingdom |
Privacy Policy Liberta Uk Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy Although we like all items to be checked at time of delivery we appreciate that this is not always possible.
If in the unlikely event you find a damaged product/part please let us know at your earliest convenience, We will be happy to replace the damaged part or give you a credit to the value of the damaged item/s |
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